FilStop

Filstop is the new name of Philam Food in the wake of a million-dollar federal lawsuit being filed against it.

PhilamFood was caught repeatedly shipping expired food to customers who ordered through their online store, as well as making a bogus Paypal charge, which they vehemently denied when it was posted about on their Facebook page’s review section — the customer then posted a screenshot of the Paypal receipt clearly showing that Philamfood did in fact deduct a fee when she asked for a refund.

Philamfood Paypal Refund

The reason the customer asked for a refund was because she had paid a hefty $43 for shipping under the assumption that her order would be delivered asap. When she was told that the delivery could not be made within the timeframe promised, yet she still had to pay the $43 shipping fee for next-week delivery, she asked for a refund.

PhilamFood then disabled the Reviews section of their Facebook page, making the reviews about the expired food and Paypal charges invisible to visitors. The Facebook page was later renamed.

Philam Food

Phil-Am Food of Jersey City Sued for One Million Dollars

Lawsuit filed in New Jersey by wholesaler Phil-Am Trading against grocery store Phil-Am Food Merchandising for consumer fraud and false designation of origin.

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SEPARATE LAWSUIT (2 of 3)

Essex County Courthouse, New Jersey: Lawsuit filed against Erwin Santos of Phil-Am Merchandising (PhilAm Food)

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SEPARATE LAWSUIT (3 of 3)

LAGASPI v. PHIL-AM MERCHANDISING & FLORENTINA SANTOS
Nature of Suit: Wage Theft, Failure to Pay Overtime Wages

Why PhilamFood is Now Filstop

For another version of this apologue, in Tagalog, click here.

Why PhilamFood is Now Filstop: A Morality Play

In May 2009, Erwin Santos had his best friend Paul Borges write a one-star review on the Yelp page of East West Market, a grocery store owned by Derrick Arcilla, whose family also owns the wholesale company Phil-Am Trading.

Fast forward to 2015, when Phil-Am Trading files a million-dollar lawsuit against Philam Food, the retail store owned by Erwin Santos.